These 7 QC tools help to develop and sustain a strong customer focus and improve all processes by identifying rejects, determining causes, suggesting improvements, and establishing traceability of each process.
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Therefore, the 7 QC tools are the fundamental for Continuous Improvement or Kaizen.
Program Objectives
At the end of this 7 Quality Control Tools training, participants should be able to:
• Understand the deadly wastes that leading to costly business environment
• Understand the methodology of PDCA during problem solving process
• Understand the fundamental principles of problem-solving
•Utilize the 7 QC tools in the workplace for problem-solving and analysis
Methodology
Seminars, group exercise, discussion, brainstorming, video show, actual worksite study, etc…
Target Audience
Any interested party who keen to seek perfection by continuous improvement i.e. Production, Quality Assurance, Engineering, Planning, Logistic, etc…
Duration, Cost & Venue
No. of days: 2 days
Course duration: 9:00 AM C 5:00 PM
Cost (in-house training): RM 2500 per day (HRDF Claimable)
Venue: TBA
Program Outline
Day 1
Seven Deadly Wastes
• To review the seven wastes (Muda) that made costly business environment
• How to reduce cost to maximize profit
• Responsibility for quality
Deming’s 14 Points
• Brief review 14 points listing by Dr. Deming
Methodology Of Problem Solving Process
• PDCA cycle
Seven QC Tools
• Overview
Pareto Diagram
• Applications of Pareto diagram
• What is ‘Vital few and useful many’?
• Examples of vital few
• Steps to construct Pareto diagram
• Example of Pareto diagram
•Group exercise
Cause & Effect Diagram
• Overview
• Applications of cause-and-effect diagram
• Guidelines to prepare cause-and-effect diagram
All training program and workshops conducted by our TRAINERS / CONSULTANTS are eligible for HRDF claims under the Skim Bantuan Latihan (SBL) Scheme, subject to prior application to HRDF by the employers / companies.