Inch & metric Marketing Sdn. Bhd.(IM) was established in 1995 as a range specialist, providing various industrial fasteners products to Malaysia distributors.
The keystones of our business are consistent high product quality, coupled with unsurpassed service and competitive pricing. Our strength of co-operation with both customers and suppliers has provided strong foundation for steady growth.
Constant scrutiny and improvements of our internal processes and procedures, alongside development of innovative logistic solution, are key factors in our sales philosophy that provides measurable added value to our customers.
We strive to constantly increase our stock range, but place product competence above size of range. We believe this competence is prerequisite to being successful strategic partner with our customer.
Our policy is to consistently provide quality service and product to our customer through every aspect of our business, ultimately providing product to the highest quality level according to international standard such like：IFI, DIN, ISO, BS ANSI, JIS and etc.
At IM, we know that the price of the product is one of many factors that contribute to the cost to our customer. Sourcing, packing, dispatch and delivery all play a part in the final cost. We recognize when providing a cost effective product to our customer. Our efficient and flexible material flow serves as a strong basis for optimized logistical co- operation with our customer.
The quality of information technology is a major contributor to the success of a distribution company. For this reason IM chose an established market leader software solution provider which perfectly support business processes of sales and distribution, material management, warehouse management and finance management：SAP Business One Solution.
IM is only as Customer Focus as its staff. That is why it is very important to us that each member of staff from each department share one goal：CUSTOMERS SATISFACTION. We continually to strive to identify efficiency improvements and provide value added service to our customer and every member of IM is naturally adapted to this policy.
IM is looking forward to grow together with our value customer and all our business partners.