The Kutchenss Design Sdn Bhd is the premier provider of electrical products, home and kitchen appliances. Since its establishment in October 2010, the company has been at the forefront of providing high quality and reliable products thereby meeting customers needs and preferences. Kutchenhauss was set up to function as one of the leading retailer bringing to the customer the value of brand synonymous with trusted quality, functionality, design and style. Kutchenhauss appliances are available to purchase in Lazada and Shopee too! Just search Kutchenhauss!
Our Team
(1) Eddie Chow - Head of Operation
"My role is to evaluate risk and lead quality assurance efforts, oversee expenses and budgeting to help the company optimize costs and benefits. I also responsible in updating stock records and financial data along with track stocks of supplies and place orders when necessary. I make sure that performance targets and deadlines are set in accordance with the company's strategies and vision as a Head of Operation."
(2) Alicia Yong - Admin and Sales Assistant
"My responsibility as an admin and sales assistant is to answer incoming calls; taking messages and re-directing calls as required from the customers to provide their needs and wants as well as create and update stock records and databases. I also assist customers in our best quality assured products in term of knowledge and demands to help fulfiling their dream home."
(3) Eric Soo - Sales Assistant
"As a sale assistant, my responsibility is to attend the customer's needs and to meet their requirements such as suggesting our recommended products, providing knowledge about our products and suitable pricing that suit their needs. I also manage ecommerce platforms such as Shopee in updating, arranging stocks and ship our products for our respective customers."
(4) Kok Wai - Head of Marketing
"As a Head of Marketing, I set, monitor and report on team goals, design branding, positioning and pricing strategies for our products. I guarantee our brand message is strong and consistent across all channels and marketing efforts (like events, email campaigns, web pages and promotional material) along with analyzing consumer behavior and determine customer personas."
Our Team
(1) Eddie Chow - Head of Operation
"My role is to evaluate risk and lead quality assurance efforts, oversee expenses and budgeting to help the company optimize costs and benefits. I also responsible in updating stock records and financial data along with track stocks of supplies and place orders when necessary. I make sure that performance targets and deadlines are set in accordance with the company's strategies and vision as a Head of Operation."
(2) Alicia Yong - Admin and Sales Assistant
"My responsibility as an admin and sales assistant is to answer incoming calls; taking messages and re-directing calls as required from the customers to provide their needs and wants as well as create and update stock records and databases. I also assist customers in our best quality assured products in term of knowledge and demands to help fulfiling their dream home."
(3) Eric Soo - Sales Assistant
"As a sale assistant, my responsibility is to attend the customer's needs and to meet their requirements such as suggesting our recommended products, providing knowledge about our products and suitable pricing that suit their needs. I also manage ecommerce platforms such as Shopee in updating, arranging stocks and ship our products for our respective customers."
(4) Kok Wai - Head of Marketing
"As a Head of Marketing, I set, monitor and report on team goals, design branding, positioning and pricing strategies for our products. I guarantee our brand message is strong and consistent across all channels and marketing efforts (like events, email campaigns, web pages and promotional material) along with analyzing consumer behavior and determine customer personas."
